Terms and Conditions

Please read these conditions carefully before using this website. By using the frankwrightmundy.co.uk website, you signify your agreement to be bound by these conditions.

 

Making A Purchase
Making a purchase could not be easier. Just browse our site, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on your cart, "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept payment via credit or Debit cards including Visa and Mastercard, using the Worldpay Payment Gateway and Paypal. Your order will be processed once we have received confirmation that your online transaction is complete.  Please see the delivery schedule below for further information.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Shipping and Handling for Non-Alcoholic Communion Wine
We offer free delivery within the UK Mainland excluding the following postcodes AB37-AB38, AB41-AB56, IV1-IV37, IV63, KW1-KW3, KW6-KW10, KW14, PA21-PA35, PA37-PA39, PH15-PH26, PH33-PH49. Deliveries to these postcodes will incur a £6.00 charge. The £6.00 charge is also applicable for deliveries to Northern Ireland BT1-BT83. Contact us for delivery costs to Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Southern Ireland and Scilly Isles and all other destinations. At this time we are unable to process orders to these destinations via the website.  Please note we are unable to deliver 330ml Trays of Non Alcoholic Communion Wine outside UK Mainland.

Shipping and Handling for All Other Items
We offer free delivery within the UK Mainland (excluding Northern Ireland, Scottish Islands, Channel Islands, Isle of Wight, Isle of Man, Southern Ireland and Scilly Isles). Contact us for delivery costs to the excluded areas and all other destinations.  At this time we are unable to process orders to these destinations via the website.

Breakages
Any breakages or loss MUST BE NOTIFIED TO US and the carriers in writing within three days of the delivery date. For non-delivery, advice in writing must be received by us within 24 days of invoice date.

CLAIMS OUTSIDE THESE TIME LIMITS WILL NOT BE ACCEPTED.

Delivery Schedule for Non Alcoholic Wine and Church Supplies
Please allow a maximum of Two Weeks for Communion Wine and approximately Ten Days for Communion Cups, Altar Breads and Aluminium Trays.  Unfortunately we cannot arrange delivery on specific days and/or times.  Delivery of Communion Wine is made Monday-Friday between 8.30am and 4pm.

Please allow between Four and Ten Weeks for all Silverware Sets, Communion Sets, Silver Tray, Silver Bowl and Silver Cruet etc orders. Though in practice as long as the item is in stock this should be dispatched within a few business days of receipt of the order.  We shall have no liability to you for any failure to deliver goods or services you have ordered, or any delay in doing so, or for any damage or defect to goods delivered, that is caused by any event or circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, snow, flood, fire, explosion or accident.

Tax Charges
Where applicable the price is inclusive of VAT.  Please note VAT is not applicable to Non-Alcoholic Communion Wine or Altar Breads.

Credit Card Security
All orders are processed via Worldpay or Paypal and as such no card details are held on our systems. Worldpay and Paypal both comply with Payment Card Industry Data Security Standard (PCI DSS).

Guarantee
Where a defect in one of our products (due to faulty workmanship or material) is reported to us within two years of purchase we will repair or replace the item free of charge. We cannot accept responsibility for damage to goods due to improper care or maintenance, this includes over tightening of cruet screw tops resulting in damage to the cruet.

Contact Us
If you need to contact us, please email us on sales@frankwrightmundy.co.uk
Alternatively, you can call on +44 (0)1745 827451 or write to us at Copthorne House, Abergele, North Wales, LL22 7DD.

Privacy Policy
Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Please see our separate policy link for full details.

Remittance Terms
Payment in Full by Credit or Debit Card via Worldpay or PayPal.

Additional Services
We are pleased to be able to offer two additional services to our customers ordering Communion Ware:

  • Engraving
  • Gift Wrapping

Many of our items make the perfect 'In Memoriam' or 'Ordination' Gifts. Indeed, items just to say thank you to a long serving servant of the church.  The ultimate way to personalise the gift would be with an engraving. This can be done on a plaque to be attached to the case of the Portable Communion Sets or directly on a chalice.

The cost of the engraving will vary with each order and the number of words to be used. Please contact us on 01745 827451 or sales@frankwrightmundy.co.uk to obtain a quote.

In the same way if the item is to be a gift we are able to gift wrap this for you for an additional charge and send the item with a gift message directly to the recipient.  Please contact the office for further information.
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